Roadside Technician - East of England

Rac Motoring Services; Witham; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

A well-established vehicle service provider in the UK is seeking a Roadside Technician. This role offers a competitive base salary of £35,000 and a realistic OTE of £60,000. Responsibilities include delivering mechanical roadside repair and vehicle diagnostics while providing outstanding member service. Candidates are required to have a Level 2 light vehicle maintenance qualification and demonstrate technical expertise. Join a trusted team to ensure reliable support for drivers across East England.

Benefits

Colleague share scheme

Free RAC Ultimate breakdown cover

Holidays: 23 days plus bank holidays

Pension & life cover

24/7 confidential support helpline

Exclusive discounts through Orange Savings portal

Qualifications

• Proven technical, electrical, and diagnostic experience.
• Full UK driving license required.
• You thrive on variety in work.

Responsibilities

• Deliver expert mechanical roadside repairs and emergency breakdown support.
• Provide quick, confident solutions during member calls.
• Start and end work at home using RAC van and tools provided.

Skills

Technical expertise

Customer-focused approach

Problem-solving

Ability to stay calm under pressure

Education

A Level 2 light vehicle maintenance qualification (or equivalent)

Tools

Diagnostic tools

Job description

Overview

Join the RAC as a Roadside Technician. Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive a market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand‑led shifts averaging 40 hours per week, with optional overtime available. Opportunities in East England: Cambridge, Chelmsford, Norwich, Peterborough.

No CV required when you apply – it’s easier than ever to start your journey with us.

Pay

• Base salary of £35,000
• Realistic OTE of £60,000, with top performers earning significantly more through bonuses and enhanced overtime rates

Locations

East England: Cambridge, Chelmsford, Norwich, Peterborough.

What you’ll need

• A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
• A customer‑focused approach
• A full UK driving licence

Responsibilities

As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.

Benefits

• Strong base pay £35,000 and realistic OTE of £60,000, with top performers earning significantly more through bonuses and enhanced overtime rates
• Share in our success: join our colleague share scheme for free to benefit from the future growth of the business
• Free RAC Ultimate breakdown cover
• Car salary sacrifice scheme, including electric vehicle options (after 12 months) to help you save on tax
• Generous holidays: 23 days plus bank holidays (rising to 25 with service)
• Pension & life cover: up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
• Wellbeing support: 24/7 confidential support helpline for you and your family
• Exclusive discounts: save on tools, tech, holidays, and more through our Orange Savings portal

What we’re after

• You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC.
• You stay calm under pressure and confident in your craft.
• You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same.
• You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done.
• You think on your feet and will be trusted to make the right call for each customer.
• You’re ready for different fixes, different faces and new challenges every day.

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.