Roadside Patrol Technician — Home-Based with EV Car Scheme

Direct Line Group Careers; Remote; GBP 37,000 - 44,000; Full time

Job summary

A leading services company in the UK is looking for a Breakdown Technician to help customers get their vehicles back on the road. The ideal candidate will diagnose problems and provide solutions while using technical knowledge. Benefits include a competitive salary, pension plan, and flexible work options. This position offers a unique opportunity to contribute to customer satisfaction and personal well-being.

Benefits

9% employer contributed pension

50% off home, motor, and pet insurance

EV car scheme

Generous holidays

Employee discounts

Qualifications

• Must be 21 years or older for insurance.
• Current Category B driving licence required.
• Experience in lone working is desirable.

Responsibilities

• Diagnose vehicle issues and provide solutions.
• Assist customers during breakdowns with vehicle repairs.
• Collaboration with dispatch team to improve claims.

Skills

Experience of the Motor Repair industry

Empathy and customer service

Collaboration with dispatch teams

Self-initiative

Best practice in Health & Safety

Education

NVQ Level 2 or similar accreditation in light vehicle maintenance

Job description

A leading services company in the UK is looking for a Breakdown Technician to help customers get their vehicles back on the road. The ideal candidate will diagnose problems and provide solutions while using technical knowledge. Benefits include a competitive salary, pension plan, and flexible work options. This position offers a unique opportunity to contribute to customer satisfaction and personal well-being.