Roadside Diagnostic Technician – Home-Start Van Expert

Allianz; Glasgow; Remote; GBP 41,000 - 55,000; Full time

Benefits offered by this job

Private medical cover

Pension contributions up to 6.5%

Discounts and benefits

Competitive annual leave

EV/ATA training available

Job summary

Allianz Partners is hiring a field-based roadside technician in the UK. You will start and finish from home, operate from a fully equipped van, and use diagnostic skills to get customers back on the road or arrange recovery as needed.

You will work in a role with clear outcomes, autonomy, and direct customer contact, covering areas across the UK from Plymouth to Belfast. Training includes EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics.

Qualifications

• Proven experience as a vehicle/roadside technician
• Strong diagnostic and fault-finding skills with modern equipment
• Confident, calm customer communication while on site
• Comfortable using IT, mobile apps and diagnostic software
• Full UK driving licence and ability to travel across UK
• Relevant technical qualifications and EV training where applicable
• Flexibility to work rotating shifts (7am–10pm) including some weekends/bank holidays

Responsibilities

• Attend roadside calls, assess, diagnose faults and repair at scene when safe
• Decide between repair or recovery and arrange recovery when needed
• Own each job end-to-end: manage customer expectations and provide reassurance
• Operate and maintain van, tools and parts, follow safety procedures
• Meet service, safety and quality standards with clear financial rewards
• Work with AI/data analytics tools following data governance and security standards

Skills

Field experience

Diagnostic skills

Customer communication

IT & mobile apps

UK driving licence

Education

Technical qualifications (apprenticeship/City & Guilds)

EV Level 3 IMI Accredited

ATA Level 3 roadside diagnostics training

Tools

Modern diagnostic tools

Job description

Allianz Partners is hiring a field-based roadside technician in the UK. You will start and finish from home, operate from a fully equipped van, and use diagnostic skills to get customers back on the road or arrange recovery as needed.

You will work in a role with clear outcomes, autonomy, and direct customer contact, covering areas across the UK from Plymouth to Belfast. Training includes EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics.