Field Roadside Technician — Diagnostic Pro, From Home

Allianz Partners; Sheffield; Híbrido; GBP 37 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private medical cover

Pension contributions up to 6.5%

Overtime pay

Bank holiday extra

Employee discounts

Career training

Resumo da oferta

Allianz Partners is seeking an experienced vehicle technician to respond to roadside calls across the UK. You’ll start from home, drive a fully equipped van, diagnose faults with modern tools, and decide between repair on-site or arranging recovery.

No overnights and typical 42.75 hours/week with rotating start times, weekend off days and paid overtime. You’ll work independently, communicate clearly with customers, and undergo training including EV diagnostics.

Qualificações

• Proven experience as a vehicle or roadside technician who can work independently at the scene.
• Strong diagnostic and fault-finding skills with modern equipment.
• Confident, calm customer communication; you’re the face of Allianz Partners at the roadside.

Responsabilidades

• Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible so customers can continue their journey.
• Make practical, safety-led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention.
• Own each job end-to-end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need.
• Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems.
• Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards.
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insight responsibly and in line with our standards for data governance, security and ethical use

Conhecimentos

Vehicle diagnostics

Customer communication

Independence at scene

Driving licence

Formação académica

City & Guilds Parts I & II

NVQ/B-Tech diploma

EV Level 3 IMI Accredited

Ferramentas

Diagnostic software

EV diagnostics equipment

Descrição da oferta de emprego

Allianz Partners is seeking an experienced vehicle technician to respond to roadside calls across the UK. You’ll start from home, drive a fully equipped van, diagnose faults with modern tools, and decide between repair on-site or arranging recovery.

No overnights and typical 42.75 hours/week with rotating start times, weekend off days and paid overtime. You’ll work independently, communicate clearly with customers, and undergo training including EV diagnostics.