Mobile Roadside Technician & Diagnostics Pro

Allianz Popular SL.; London Borough of Croydon; À distance; GBP 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Private Medical Cover

Pension up to 6.5%

Discounts on Allianz products

Roadside Assistance after probation

Employee Assistance Programme (EAP)

Résumé du poste

Allianz Partners is seeking an experienced vehicle technician for roadside assistance roles across the UK. You will start from home and operate a fully equipped van, diagnosing faults and deciding between repair and recovery to get customers moving again.

You'll enjoy a competitive package including £42,000 base salary, £8,000 bonus plus £3,000 guaranteed in year one, and realistic £55,000 OTE. The role avoids overnights with rotating shifts; training in EV diagnostics is available.

Qualifications

• Proven experience as vehicle or roadside technician who can work independently at the scene.
• Strong diagnostic and fault-finding skills with modern equipment.
• Confident, calm customer communication; you are the face of Allianz Partners at the roadside.
• Comfortable using IT, mobile apps and diagnostic software; accurate data capture is part of the job.
• Full UK driving licence and confidence driving a fully equipped van; travel across UK areas.

Responsabilités

• Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible so customers can continue their journey.
• Make practical, safety-led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention.
• Own each job end-to-end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need.
• Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems.
• Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards.
• Work effectively in an environment shaped by AI, machine learning, data analytics and cloud-based tools, using insight responsibly and in line with our standards for data governance, security and ethical use

Connaissances

Vehicle roadside tech

Diagnostics

Customer communication

IT & apps

UK driving licence

EV credentials welcome

Formation

Manufacturer apprenticeship

City & Guilds Parts I & II

NVQ/B-Tech diploma

Description du poste

Allianz Partners is seeking an experienced vehicle technician for roadside assistance roles across the UK. You will start from home and operate a fully equipped van, diagnosing faults and deciding between repair and recovery to get customers moving again.

You'll enjoy a competitive package including £42,000 base salary, £8,000 bonus plus £3,000 guaranteed in year one, and realistic £55,000 OTE. The role avoids overnights with rotating shifts; training in EV diagnostics is available.