RF-2606-08 - Cleaning Operative

Mount Charles; Antrim; On-site; GBP 18,000 - 25,000; Part time

Benefits offered by this job

20 days' annual leave (pro rata)

Employee Assistance Programme

Free on-site car parking

Full training provided

Uniform provided

Company pension scheme

Financial education advisory service

Company events

Job summary

Mount Charles is seeking a Cleaning Operative to join our team at Nitec Solutions in Antrim. The position requires 10 hours of work per week, Monday to Friday, from 9am to 11am.

The role encompasses providing top-notch cleaning services, responding to customer needs with professionalism, and following all health and safety standards. The position offers various employee rewards including annual leave, company pension, and training.

Qualifications

• Exceptional customer service skills essential.
• Strong attention to detail required.
• Previous customer service experience is advantageous.

Responsibilities

• Provide high-level cleaning service.
• Respond to customer requirements professionally.
• Perform general cleaning tasks across site areas.
• Conduct regular checks on cleaning equipment.
• Comply with health and safety standards.

Skills

Exceptional customer service skills

Strong attention to detail

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS qualifications

Job description

Mount Charles Group is one of the largest and privately owned soft facilities management, catering and ancillary service providers in Ireland. This role is for a Cleaning Operative to join our team at Nitec Solutions, Antrim.

Working Pattern

• 10 hours per week
• Monday to Friday
• 9am – 11am

Rewards

• 20 days’ annual leave (pro rata)
• Employee Assistance Programme to support health & wellbeing
• Free on‑site car parking
• Full training provided
• Uniform provided
• Company pension scheme
• Financial education / wellbeing advisory service
• Company events

Responsibilities

• Provide the highest level of cleaning service within the area of responsibility
• Respond positively, politely and promptly to all customer requirements and carry out duties in a professional manner
• Perform general cleaning tasks including offices, meeting rooms, toilets and other site areas
• Replenish all stocks within the area of responsibility
• Conduct regular checks on equipment and machines, keeping them clean and in good working order
• Familiarise oneself with and follow all company procedures and regulations
• Participate in the Health and Safety Policy, reporting any hazards to the line manager
• Ensure all offices, toilets and amenity areas are presented clean and tidy
• Comply with all health, safety and hygiene standards and regulations
• Report defective equipment, utensils, floor surfaces or other health and safety issues to the line manager

Requirements

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors is advantageous but not essential
• Previous customer service experience
• Current BICS qualifications
• Basic statutory training – adequate reading, writing, speaking and listening skills for safety and work instructions and customer communication

Equal Opportunities

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants, we only respond to shortlisted applicants. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.