RF-2609-43 - Cleaning Operative

Mount Charles; Belfast City District; Hybrid; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Annual leave (pro rata)

Employee Assistance Program to support

Company Pension Scheme

Financial education advisory service

Company Events

Job summary

Mount Charles Group are recruiting a Cleaning Operative based at Radius Ligoniel Road, Belfast. This role offers 4 hours per week across 2 days, Monday to Friday, with shifts between 08:30 and 17:00.

You will deliver high‑quality cleaning services for offices, meeting rooms and toilets, while maintaining stocks and equipment in clean, safe condition. The ideal candidate will have exceptional customer service, strong attention to detail, and be comfortable following health and safety procedures.

Qualifications

• Exceptional customer service skills and attention to detail.
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
• Previous work experience in customer service employment.
• Basic reading, writing, speaking and listening skills to understand safety and work instructions.

Responsibilities

• Provide high standard cleaning services in offices, meeting rooms, toilets and site-wide areas.
• Replenish stocks in your area of responsibility.
• Ensure equipment is kept clean and in good working order.
• Follow company procedures and health and safety regulations.
• Report hazards or dangers to the Line Manager.

Skills

Exceptional customer service

Attention to detail

Customer service experience

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:
Do the right thing,Havefun & grow together,Takepride in what you do!
We are currently recruiting for a Cleaning Operative to join our team based at Radius Ligoniel Road, Belfast. This is a great opportunity to join a world leading facilities management company.

Working Pattern:

• 4 hours per week
• 2 hours per day
• 2 days between Monday - Friday between 08:30- 17:00

Rewards

• 20 days’ annual leave (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role:

• Providing the highest level of Cleaning service within your area of responsibility
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets, site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean and in good working order
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, or hazards you encounter to your Line Manager
• All offices, toilets, and amenity areas to be presented clean and tidy
• Comply with all Health, Safety & Hygiene standards
• Comply with all regulations as necessary

The Person:

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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