RF-2603-24 - Cleaning Operative

Mount Charles; Bangor; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

20 days’ annual leave

Company Pension Scheme

Employee Assistance Program

Job summary

Mount Charles is seeking a dedicated Cleaning Operative to join the team at Millbrook Court in Bangor, UK. The ideal candidate will provide top-quality cleaning services while ensuring exceptional customer satisfaction. Responsibilities include maintaining cleanliness in offices, laboratories, and amenity areas, as well as replenishing stocks and following health and safety regulations. Candidates should have experience in customer service, strong attention to detail, and customer service skills. The position offers 20 days’ annual leave and a pension scheme.

Qualifications

• Exceptional customer service skills required.
• Strong attention to detail is essential.
• Previous work experience in customer service preferred.

Responsibilities

• Provide the highest level of cleaning service as per client specifications.
• Respond positively and promptly to all customer requirements.
• Ensure all areas are presented in a clean and tidy manner.

Skills

Exceptional customer service skills

Strong attention to detail

Basic reading, writing, speaking skills

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. We are looking for a Cleaning Operative to join our team at Millbrook Court, Bangor.

Working Pattern

• 4 days a week
• Between 9am – 5pm
• Temporary

Rewards

• 20 days’ annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift
• Familiarising yourself with and following all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• Ensuring all offices, toilets, etc. and amenity areas are presented in a clean and tidy manner

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications
• Basic statutory training for the role requires candidates to have basic reading, writing, speaking, and listening skills to understand safety and work instructions and communicate with customers on a day-to-day basis

Equal Opportunities

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.