RF-2606-55 - Cleaning Operative

Mount Charles; Belfast; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

20 days' annual leave (pro rata)

Employee Assistance Program

Company Pension Scheme

Company Events

Job summary

Mount Charles in Belfast is looking for a dedicated individual to provide top-notch cleaning services in a customer-focused environment. The role involves ensuring offices and amenity areas are presentable and in compliance with health and hygiene standards.

Candidates are expected to possess exceptional customer service skills, attention to detail, and access to a vehicle. Previous experience in customer service is essential, and while NVQ/SVQ Level One in Cleaning is an advantage, it is not mandatory.

Qualifications

• Access to a vehicle is essential.
• Basic reading, writing, speaking and listening skills required.
• Previous customer service experience is expected.

Responsibilities

• Provide the highest level of cleaning service.
• Respond positively to customer requirements.
• Ensure all areas are clean and tidy.

Skills

Exceptional customer service skills

Strong attention to detail

Education

NVQ/SVQ Level One in Cleaning Building Interiors (advantage)

Current BICS Qualifications

Job description

Mount Charles Group is one of the largest privately owned soft Facilities Management, catering and ancillary service providers in Ireland. If you are a customer focused individual and want to join a fun and family oriented business that believes people are our greatest asset, we have a role for you!

Our family values: Do the right thing. Have fun & grow together. Take pride in what you do.

Working Pattern

• Monday to Friday
• 3:30pm – 6:30pm
• 15 Hours per week

Rewards

• 20 days’ annual leave (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of cleaning service within your area of responsibility
• Responding positively, politely and promptly to all customer requirements and carrying out your duties in a professional manner
• Providing a range of general cleaning services to include offices/meeting rooms and toilets
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used during hours of work and that all equipment is left clean and in good working order
• Making yourself familiar with and following all company procedures and regulations
• Participating in the Health and Safety Policy of the company and reporting any dangers or hazards to your Line Manager
• Ensuring all offices, toilets, and amenity areas are presented clean and tidy
• Complying with all Health, Safety & Hygiene standards
• Reporting defective equipment or other Health and Safety issues to your Line Manager

The Person

• Exceptional customer service skills
• Strong attention to detail
• Applicant must have access to a vehicle
• NVQ/SVQ Level One in Cleaning Building Interiors an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

Successful applicant’s offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.