RF-2604-12 - Cleaning Operative

Mount Charles; Derry/Londonderry; Hybrid; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Annual leave (20 days pro rata)

Company pension

Employee assistance program

Financial wellbeing advisory service

Company events

Job summary

Mount Charles Group is seeking a Cleaning Operative at our Derry/Londonderry site to deliver top-tier cleaning across offices, meeting rooms, toilets, laboratories and amenity areas in line with client specifications. The role emphasises exceptional customer service, strong attention to detail and the ability to work independently within a friendly, family-oriented team.

Working pattern is Monday to Friday with flexible hours and pro-rata annual leave.

Qualifications

• Customer-focused cleaning role experience is a plus.
• Good attention to detail and thoroughness in performing duties.
• Experience in customer service environments is advantageous.

Responsibilities

• Provide high-quality cleaning services across offices, meeting rooms, toilets/showers, laboratories and amenity areas site-wide.
• Respond promptly and courteously to client requirements and maintain professional standards.
• Ensure stocks are replenished and equipment is maintained and kept clean after shifts.
• Follow company procedures and health and safety policies; report hazards to the line manager.

Skills

Exceptional customer service

Attention to detail

Customer service experience

Reading/writing/speaking/listening (s)

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves: Do the right thing,Havefun & grow together,Takepride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at our Woven River Court site, Derry/Londonderry. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• Monday – Friday
• 8am – 6pm
• 6 hours per week
• Flexible - can be cleaned2 hrs x3 times a week

Rewards

• 20 days’ annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

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