RF-2602-26 - Cleaning Operative

Mount Charles; Dunmurry; On-site; GBP 13,776 - 16,531; Part time

Benefits offered by this job

30 days annual leave (pro rata)

Company Pension Scheme

Employee Assistance Program

Financial Education/Financial wellbeing advisory service

Company Events

Free on site carparking

Full Training Given

Job summary

Mount Charles in Dunmurry is seeking a dedicated Housekeeping staff member to provide top-notch cleaning services while ensuring customer satisfaction. The ideal candidate will demonstrate exceptional service skills and meticulous attention to detail.

This part-time role offers flexible hours totaling 6 per week, primarily on Monday and Saturday nights. Enjoy rewards such as 30 days annual leave (pro rata), a company pension scheme, and comprehensive training.

Qualifications

• Exceptional customer service skills required.
• Strong attention to detail is essential.
• Previous work experience in customer service is beneficial.

Responsibilities

• Provide housekeeping/cleaning services as per client specifications.
• Respond professionally to customer requests.
• Ensure cleanliness and order of equipment and supplies.
• Participate in Health and Safety Policy and report hazards.

Skills

Exceptional customer service skills

Strong attention to detail

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Job description

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family oriented business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!

Working Pattern:

• 6 Hours per week
• Monday and Saturday
• Hour Between 9pm – 8am

Rewards:

• 30 days annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events
• Free on site carparking
• Full Training Given

The Role:

• Providing the highest level of housekeeping/Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished
• Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean and in good working order at the end of your shift
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• Comply with all Health, Safety & Hygiene standards
• Comply with all HACCP regulations as necessary
• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues
• Ensure all suggestions, comments or complaints are reported to the Line Manager.

The Person:

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage
• Previous work experience in customer service employment
• Basic statutory training: candidates must have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.