RF-2603-12 - Cleaning Supervisor

Mount Charles; Bangor; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

20 days annual leave

Financial Education service

Employee Assistance Program

Company Pension Scheme

Company Events

Job summary

Mount Charles is seeking a Cleaning Supervisor to join their team at Millbrook Court, Bangor. The role involves conducting quality audits, managing client relationships, and ensuring compliance with health and safety regulations.

The ideal candidate will have exceptional customer service skills and a keen attention to detail. Experience in a similar field is advantageous, and the position offers flexibility with working days and several company benefits.

Qualifications

• Demonstrated experience in customer service roles.
• Attention to detail in managing supplies and staff.

Responsibilities

• Conduct quality audits as per company policy.
• Meet with clients as scheduled.
• Assist with payroll and staff management.
• Ensure all areas are stocked and tidy.
• Manage daily staffing needs and compliance with hygiene standards.

Skills

Exceptional customer service skills

Strong attention to detail

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Job description

Job Overview

Mount Charles Group are one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family oriented business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do. We are currently recruiting for a Cleaning Supervisor to join our team based at Millbrook Court, Bangor. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• 30 Hours Per Week
• 4 out of 7 Working days
• 7:30am – 3pm
• Every other weekend off

Rewards

• 20 days’ annual leave (pro rata)
• Financial Education/Financial wellbeing advisory service
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Company Events

The Role

• Contract Auditing – (Carry out Quality Audits as per schedule and per company policy)
• Client Contact – (Meet with Clients as per schedule)
• Assisting with Payroll when needed
• Check Staff Uniforms
• Assisting the operations manager with Induction Training – (All new starts and staff moving sites must get induction training as per induction training list)
• Ensuring all members of staff are completing their roles to the best of their abilities including checking each of their areas on an ad‑hoc basis
• Ensuring all areas are fully stocked such as toilet role dispensers, soap dispensers.
• Keeping own store area clean, tidy, colour coded and up to spec.
• Fully flexible approach needed
• Holiday Cover
• Stock Ordering
• Comply with all Health, Safety & Hygiene standards
• Comply with all HACCP regulations as necessary
• Full compliance with COSHH and colour coding.
• Ensure all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines at all times.
• Daily Staff Management

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.