RF-2605-54 - Mobile Cleaning Operative

Mount Charles; Belfast; On-site; GBP 11,000 - 13,000; Part time

Benefits offered by this job

20 days annual leave (Pro-rata)

Company Pension Scheme

Employee Assistance Program

Job summary

Mount Charles in Belfast is looking for a dedicated individual to join our housekeeping team. You will provide top-notch cleaning services across various locations, ensuring client satisfaction at all times.

The ideal candidate will possess exceptional customer service skills, attention to detail, and relevant qualifications. This position offers a contract for 30 hours a week and includes benefits such as annual leave and a company pension scheme.

Qualifications

• Exceptional customer service skills are necessary.
• Strong attention to detail is essential.
• Previous customer service experience is required.

Responsibilities

• Provide the highest level of cleaning service.
• Respond positively to customer requirements.
• Ensure all areas are clean and well-presented.

Skills

Exceptional customer service skills

Strong attention to detail

Previous work experience in customer service

Full clean driving licence

Access to own transport

Education

Current BICS Qualifications

NVQ/SVQ Level One in Cleaning Building Interiors

Job description

About the Company

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!

Working Pattern

• 30 hours per week
• 5 days out of 7
• 8am – 2pm

Rewards

• 20 days’ annual leave (Pro-rata)
• 8 bank holidays (pro-rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events
• Term time position

The Role

• Providing the highest level of housekeeping/cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carrying out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out on the equipment and machines used during hours of work and all the equipment is left clean
• Making yourself familiar with and following all company procedures and regulations
• All offices, toilets, and amenity areas to be presented clean and tidy
• Complying with all Health, Safety & Hygiene standards
• Complying with all HACCP regulations as necessary
• Reporting defective equipment/utensils/work and floor surfaces or any other Health and Safety issues
• Ensuring all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines
• Planning daily cleaning routes
• Maintaining a schedule to meet cleaning deadlines and client expectations

The Person

• Exceptional customer service skills
• Strong attention to detail
• Previous work experience in customer service employment
• Current BICS Qualifications
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Full clean driving licence
• Access to own transport
• Subject to Access NI (Enhanced) check prior to commencement of role

Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Mount Charles Group maintains a policy on recruiting ex-offenders. A copy of the policy can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.