RF-2605-60 - Cleaning Supervisor

Mount Charles; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

20 days’ annual leave (pro rata)

Financial Education/Financial wellbeing advisory service

Employee Assistance Program

Company Pension Scheme

Company Events

Job summary

Mount Charles is seeking a Cleaning Supervisor to join their team based in Hyster, Craigavon. This role involves managing cleaning staff, ensuring compliance with health standards, and maintaining high service quality.

The ideal candidate will have exceptional customer service skills, attention to detail, and relevant qualifications. A flexible approach is essential, as well as the ability to manage daily operations effectively.

Qualifications

• Previous work experience in customer service employment.
• Basic reading, writing, speaking, and listening skills are required.

Responsibilities

• Carry out Quality Audits as per schedule and per company policy.
• Meet with Clients as per schedule.
• Comply with all Health, Safety & Hygiene standards.

Skills

Exceptional customer service skills

Strong attention to detail

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

Mount Charles Group is one of the largest privately owned soft facilities management, catering and ancillary service/product providers in Ireland.

We are recruiting a Cleaning Supervisor to join our team based in Hyster, Craigavon. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• 35 hours per week
• Monday – Friday
• 7am – 2pm

Rewards

• 20 days’ annual leave (pro rata)
• Financial Education/Financial wellbeing advisory service
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Company Events

The Role

• Contract Auditing – (Carry out Quality Audits as per schedule and per company policy)
• Client Contact – (Meet with Clients as per schedule)
• Assisting with Payroll when needed
• Check Staff Uniforms
• Assisting the operations manager with Induction Training – (All new starts and staff moving sites must get induction training as per induction training list)
• Ensuring all members of staff are completing their roles to the best of their abilities including checking each of their areas on an adhoc basis
• Ensuring all areas are fully stocked such as toilet roll dispensers, soap dispensers etc.
• Keeping own store area clean, tidy, colour coded and up to spec.
• Fully flexible approach needed
• Holiday Cover – (Assist the area supervisor with approving or not approving as per staff engagement APP, cover sickness)
• Stock Ordering
• Comply with all Health, Safety & Hygiene standards
• Comply with all HACCP regulations as necessary
• Full compliance with COSHH and colour coding.
• Ensure all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines at all times.
• Daily Staff Management

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.