RF-2511-16 - Area Manager

Mount Charles; Belfast; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

33 days’ paid holidays

Employee Assistance Program

Company Pension Scheme

Financial Education advisory service

Training opportunities

Company vehicle and car allowance

Company mobile and laptop

Job summary

A leading facilities management company is seeking an Area Manager for the Greater Belfast area. The role involves overseeing staff training, managing performance, and ensuring client satisfaction. Candidates should have a driving licence, strong IT skills, and a background in the cleaning industry at a supervisory level. This position offers excellent rewards including competitive holidays, training opportunities, and career progression.

Qualifications

• Proven track record in the cleaning industry at supervisory level with experience of multi-contract management.
• Ability to handle performance and disciplinary issues in line with company procedures.
• Strong skills in budget management and productivity improvement.

Responsibilities

• Ensure staff complete induction and skills training.
• Manage staff performance and client queries effectively.
• Co-ordinate cleaning schedules with teams.

Skills

Full driving licence

IT skills

Excellent communication skills

Financial acumen

Health & Safety experience

Job description

If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:

Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for an Area Manager to join our team looking after the Greater Belfast area. This is a great opportunity to join a world leading facilities management company.

Working Pattern:

• 40 hours per week
• Monday to Friday

Rewards:

• 33 days’ paid holidays (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Training and unrivaled opportunities for career progression
• Company Events
• Company vehicle and car allowance included
• Company mobile and laptop

The Role:

• To ensure that all staff have completed Induction and appropriate skills based training and identify any retraining needs of employees.
• Deal with all staff performance, disciplinary issues in line with company procedures.
• To ensure a safe working environment.
• To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction.
• Co-ordinate cleaning schedules and absence cover with cleaning teams and mobile cleaning teams.
• Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours and any other areas that affect monthly results.
• Weekly meetings with Operations Managers.
• Interface with client to complete monthly KPI returns.

The Person:

• Full driving licence.
• IT skills – Use of Online HR, Payroll and Audits.
• Proven track record of having worked within the cleaning industry at supervisory level with experience of multi contract management ideally including office, industrial and education sector cleaning.
• Candidates should have excellent communication skills.
• Financial acumen and experience of budget management.
• Health & Safety experience.

Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE