Revenue Assurance Officer

HCA Healthcare; Prestatyn; On-site; GBP 27,000; Full time

Job summary

A leading healthcare provider in Prestatyn seeks a Revenue Assurance Officer to manage cash receipts efficiently. You will ensure timely allocation of payments from various sources, maintain communication with internal stakeholders, and contribute to departmental targets. Strong interpersonal and communication skills are essential, alongside a proactive and customer-oriented approach. The role is full-time and offers a salary of £26,052 per annum with benefits and a focus on employee well-being.

Benefits

25 days holiday + bank holidays

Private Healthcare Insurance

Pension contribution

Season Ticket Loan

Group Life Assurance

Critical illness cover

Maternity and Paternity pay

Corporate staff discounts

Qualifications

• Demonstrated ability to build relationships at all levels.
• Ability to work collaboratively with others to achieve a common goal.
• Proven customer orientation by exceeding expectations.

Responsibilities

• Allocate all cash receipts into the system timely to meet KPIs.
• Identify short-paid balances to ensure correct allocation to patient liability.
• Process payments including BACS and cheques accurately.

Skills

Strong interpersonal skills

Attention to detail

Customer orientation

Proactive attitude

Effective communication

Job description

Revenue Assurance Officer - Cashiers

Trigg House, Prestatyn

Full-Time, 37.5 hours per week, Monday-Friday

Permanent

Salary: £26,052 per annum

The Finance Cashier will ensure payments from Private Medical Insurance Companies, Foreign Embassies, Client and Self Pay patients are allocated across the group wide bank accounts.

The post holder will be following processes to efficiently and accurately process large payment values and volumes of cash receipts into Meditech as well as being able to identify unknown cash receipts and missing payments not allocated to accounts. This role has specific monthly targets to meet for cash receipts and keeping un-identified cash receipts to the bare minimum.

You will report to the Revenue Assurance Team Leader and working as part of a team. You will have a shared responsibility for facilitating a seamless patient journey and reaching monthly departmental KPI\'s.

Above all else, we\'re committed to the care and improvement of human life. It\'s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other\'s may think this is just a role in Revenue Cycle, but to us, you\'ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you\'ll do:

• Working to ensure all cash receipts are allocated into the system in a timely manner in line with department KPIs
• Ensure remittances are worked accurately to identify any short-paid balances so they are correctly dropped to patient liability
• Process EDPQ daily download and other payment allocation processes which include bacs and cheques
• Implementation of ongoing process to review accounts with credit balances as a result of overpayments or duplication
• Continuous improvement of tokenization process towards automation
• Meditech cash allocation value analysis versus bank statements to ensure strict controls are adhered to so every bank credit is accounted for towards monthly cash targets.
• Contribution to the monthly reporting and departmental targets
• Build strong relationships with internal stakeholders

What you\'ll bring:

• Very strong interpersonal skills and demonstrated ability to build relationships at all levels
• Team player and ability to build effective working relationships
• Working collaboratively (rather than competitively) with others to achieve a common goal
• Communication - communicates clearly and concisely, verbally and in writing
• Strong attention to detail
• Ability to demonstrate high level of enthusiasm and a proactive attitude.
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world\'s leading healthcare providers. In the UK, we\'re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That\'s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You\'ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one.
• Critical illness cover.
• Enhanced Maternity and Paternity pay.
• Corporate staff discount for all facilities including Maternity packages at The Portland.
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
• Discounts with over 800 major retailers.

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we\'re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and compassion: We treat people with kindness and compassion
• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we\'re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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