Retail Team Lead — Elevate Service & Sales

Nike; Glasgow; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Monthly bonus

Diversity & Inclusion

Nike outfit provided

Employee discounts

Job summary

Nike Glasgow is seeking a Team Lead to provide world-class service and a premium brand experience to our consumers. You will coordinate, coach, and motivate the team while maintaining an excellent work atmosphere and supporting daily store operations to hit sales targets, including digital services and promotions.

As a brand ambassador for Nike, you will ensure standards and guidelines are followed, work across commercial, athlete experience, and consumer experience, and contribute to an

Qualifications

• Ability to manage a small team of peers and coordinate store operations.
• Deliver world-class consumer service and premium brand experience.
• Support daily business to hit sales targets, including digital services.
• Be a brand ambassador for Nike’s standards and guidelines.

Responsibilities

• Commercial: support receiving, inventory accuracy, and visual presentation standards.
• Athlete Experience: ensure the team delivers the highest quality athlete experience.
• Consumer Experience: lead by example and bring the consumer journey to life on the sales floor.

Skills

Retail experience

Team leadership

Communication

Customer service

Job description

Nike Glasgow is seeking a Team Lead to provide world-class service and a premium brand experience to our consumers. You will coordinate, coach, and motivate the team while maintaining an excellent work atmosphere and supporting daily store operations to hit sales targets, including digital services and promotions.

As a brand ambassador for Nike, you will ensure standards and guidelines are followed, work across commercial, athlete experience, and consumer experience, and contribute to an