Brand Experience Lead: Visual Merchandising & Styling

Nike Inc; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Compensation package

Bonus opportunity

DEI culture

Employee discounts

Nike apparel

Job summary

Nike West London is seeking a Team Lead to deliver world-class service and premium brand experiences to our consumers. You will coordinate, coach, and motivate the staff while maintaining a positive work atmosphere and helping to achieve sales targets across the store, including digital services and promotions.

You will lead by example across three focus areas—Commercial, Athlete Experience, and Consumer Experience—while ensuring Nike standards and guidelines are followed and your team remains

Qualifications

• Customer service and/or retail experience preferred.

Responsibilities

• Lead and coach a small team to deliver premium consumer service.
• Coordinate daily operations to achieve sales targets including digital services and promotions.
• Ensure store complies with Nike standards and guidelines.
• Support cross-functional initiatives across departments.

Skills

Customer service

Team leadership

Communication

Sales techniques

Retail hours flexibility

Job description

Nike West London is seeking a Team Lead to deliver world-class service and premium brand experiences to our consumers. You will coordinate, coach, and motivate the staff while maintaining a positive work atmosphere and helping to achieve sales targets across the store, including digital services and promotions.

You will lead by example across three focus areas—Commercial, Athlete Experience, and Consumer Experience—while ensuring Nike standards and guidelines are followed and your team remains