Visual Merchandising & Store Experience Lead

NIKE, Inc.; City of Westminster; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Diversity & Inclusion

Sportswear discount

NIKE outfit

Industry-leading benefits

Job summary

Nike West London is seeking a Team Lead to provide world-class service to the consumer and uphold a premium brand experience. You will coordinate, coach, and motivate the team while supporting daily business to meet sales targets including digital services, visual merchandising, and promotions.

You will collaborate with store leadership, act as a brand ambassador for Nike initiatives, ensure compliance with NIKE standards, and lead on commercial, athlete experience, and consumer experience

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours (7am-10pm), based on department and store/company needs.

Responsibilities

• COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
• ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
• CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

Skills

Customer service/retail experience

Team leadership

Communication

Sales techniques

Flexible scheduling

Job description

Nike West London is seeking a Team Lead to provide world-class service to the consumer and uphold a premium brand experience. You will coordinate, coach, and motivate the team while supporting daily business to meet sales targets including digital services, visual merchandising, and promotions.

You will collaborate with store leadership, act as a brand ambassador for Nike initiatives, ensure compliance with NIKE standards, and lead on commercial, athlete experience, and consumer experience