Retail Team Lead - Drive KPIs, Service & Growth

Clarks; Epsom; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks is seeking an Assistant Store Manager to join our busy retail team. You will support the Store Manager in leading daily operations, coaching staff, and delivering exceptional customer service to meet sales targets.

You will drive KPI performance, manage shift scheduling, and maintain store standards in a fast-paced environment, including weekends and holidays, to ensure a smooth shopping experience for customers.

Qualifications

• Experience leading retail teams or supervising staff.
• Comfortable driving KPIs and achieving targets.
• Strong interpersonal and communication skills with the ability to inspire a team.

Responsibilities

• Support the Store Manager in leading daily store operations.
• Deliver exceptional customer service and achieve performance goals.
• Manage shift plans and storefront standards to maximise sales.

Skills

Retail leadership

KPI & results

Communication

Team motivation

Organizational skills

Problem solving

Flexibility

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Clarks is seeking an Assistant Store Manager to join our busy retail team. You will support the Store Manager in leading daily operations, coaching staff, and delivering exceptional customer service to meet sales targets.

You will drive KPI performance, manage shift scheduling, and maintain store standards in a fast-paced environment, including weekends and holidays, to ensure a smooth shopping experience for customers.