Assistant Store Manager: Lead Retail Ops & KPI Growth

CLARK'S; Wales; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks is seeking a reliable Assistant Store Manager to support the Store Manager in leading our retail team and daily operations. This hands-on role blends leadership, customer service and operational management to ensure the store runs smoothly and hits performance goals.

The ideal candidate has previous retail leadership experience, comfortable driving KPIs, strong communication, and flexibility to work a 7-day shift pattern, including weekends and holidays.

Qualifications

• Experience in retail leadership or supervisory roles.
• Comfortable driving KPIs and achieving targets.
• Strong communication and people leadership abilities.
• Willingness to work a 7-day shift including weekends.

Responsibilities

• Support Store Manager in leading the retail team.
• Oversee daily store operations to meet performance goals.
• Provide hands-on leadership and cover in busy periods.
• Coordinate with teams to ensure excellent customer service.

Skills

Retail leadership

KPI tracking

Interpersonal skills

Organizational skills

Problem solving

Team motivation

Tools

POS systems

Inventory management

Microsoft Office/Google Workspace

Job description

Clarks is seeking a reliable Assistant Store Manager to support the Store Manager in leading our retail team and daily operations. This hands-on role blends leadership, customer service and operational management to ensure the store runs smoothly and hits performance goals.

The ideal candidate has previous retail leadership experience, comfortable driving KPIs, strong communication, and flexibility to work a 7-day shift pattern, including weekends and holidays.