Retail Team Lead — Shoes & Service, KPI Driven

CLARK'S; Northam; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Résumé du poste

CLARK'S is seeking an Assistant Store Manager to back the Store Manager in leading the retail team and daily operations. This hands-on role balances leadership, customer service, and operational tasks to ensure smooth running and goal attainment.

The ideal candidate has retail leadership experience, strong communication skills, and the flexibility to work a 7-day pattern, including weekends and holidays, in a fast-paced store environment.

Qualifications

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and solid organizational and problem‑solving abilities.
• Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast‑paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Responsabilités

• Assist Store Manager in leading the retail team and daily operations.
• Support Store Manager in achieving performance goals and KPIs.
• Ensure smooth store running and high-quality customer service.

Connaissances

Retail leadership

KPI management

Interpersonal skills

Organizational skills

Problem-solving

Team leadership

Outils

POS systems

Inventory management

Microsoft Office / Google Workspace

Description du poste

CLARK'S is seeking an Assistant Store Manager to back the Store Manager in leading the retail team and daily operations. This hands-on role balances leadership, customer service, and operational tasks to ensure smooth running and goal attainment.

The ideal candidate has retail leadership experience, strong communication skills, and the flexibility to work a 7-day pattern, including weekends and holidays, in a fast-paced store environment.