Assistant Store Manager: Retail Leader & Team Coach

Clarks group; Kingston upon Thames; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks is seeking an Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. The role blends leadership, customer service, and operational management, requiring a hands-on leader who ensures the store runs smoothly and hits performance goals.

Ideal candidates will have retail leadership experience, strong communication skills, and the ability to drive KPIs while maintaining excellent customer service in a fast-paced environment.

Qualifications

• Experience in retail leadership or supervisory roles.
• Ability to drive KPIs and results.
• Strong interpersonal and communication abilities to lead a team.
• Hands-on leader with problem-solving skills.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.

Responsibilities

• Support the Store Manager in leading the retail team.
• Drive daily operations and ensure store performs to targets.
• Act as a hands-on leader, stepping in wherever needed to keep the store running smoothly.

Skills

Retail leadership

Interpersonal skills

Team leadership

Communication skills

Problem-solving

Tools

POS systems

Microsoft Office/Google Workspace

Job description

Clarks is seeking an Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. The role blends leadership, customer service, and operational management, requiring a hands-on leader who ensures the store runs smoothly and hits performance goals.

Ideal candidates will have retail leadership experience, strong communication skills, and the ability to drive KPIs while maintaining excellent customer service in a fast-paced environment.