Retail Team Lead — Customer Experience & KPIs

Clarks group; Liverpool; Sur place; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Résumé du poste

Clarks group is seeking an Assistant Store Manager in Liverpool to support the Store Manager in leading our retail team and daily operations. This role blends leadership, customer service, and operational management, with a hands-on approach to ensure the store runs smoothly and meets performance goals.

The successful candidate will have retail leadership experience, drive KPIs, and possess strong interpersonal and communication skills to inspire the team in a fast-paced retail environment.

Qualifications

• Previous experience in retail leadership or supervisory roles.
• Ability to drive KPIs and deliver results.
• Strong interpersonal and communication skills with team leadership.

Responsabilités

• Assist in leading the retail team and daily operations.
• Provide hands-on leadership to ensure smooth store running.
• Drive performance against targets and KPI goals.
• Deliver excellent customer service and operations management.

Connaissances

Retail leadership

KPI tracking

Interpersonal skills

Communication

Organizational skills

Problem solving

Flexible schedule

Microsoft Office

POS systems

Outils

POS systems

Inventory management

Microsoft Office

Google Workspace

Description du poste

Clarks group is seeking an Assistant Store Manager in Liverpool to support the Store Manager in leading our retail team and daily operations. This role blends leadership, customer service, and operational management, with a hands-on approach to ensure the store runs smoothly and meets performance goals.

The successful candidate will have retail leadership experience, drive KPIs, and possess strong interpersonal and communication skills to inspire the team in a fast-paced retail environment.