Retail Store Manager: Lead a High-Performing Team & Drive Sales

CLARK'S; Manchester; On-site; GBP 34,000 - 48,000; Full time

Job summary

Clarks is seeking a Store Manager to lead one of our UK stores, delivering an exceptional shopping experience and driving results through a motivated team.

You will manage day-to-day store operations, maximise sales, and ensure KPI targets are met while maintaining high standards of customer service, visual merchandising, and compliance. This role requires strong leadership, planning, and communication skills in a fast-paced retail environment.

Qualifications

• Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets.
• Delivering or exceeding sales and targets.
• Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members.
• Managing staffing levels to sales.

Responsibilities

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Responsible for the management of the sales floor during trading hours.
• Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action.
• Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods.
• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver.
• Recruit, develop and train a high performing and highly engaged team.
• Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities.
• Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures.
• Regularly review own performance and maintain a personal development plan.
• Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities.
• Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc.
• Drive the implementation and delivery of key/new initiatives within store to achieve the objectives.
• Ensures the store administration processes are carried out effectively, with audit targets achieved.
• Ensures the effective management of the stock flow process to maximise sales and minimise losses

Skills

Stock Management

Visual Merchandising

Consumer Experience

Managing Budgets

Recruitment and Training

Planning and Prioritising

Commerciality

Motivating and Leading a Team

Well-developed Communication Skills

Job description

Clarks is seeking a Store Manager to lead one of our UK stores, delivering an exceptional shopping experience and driving results through a motivated team.

You will manage day-to-day store operations, maximise sales, and ensure KPI targets are met while maintaining high standards of customer service, visual merchandising, and compliance. This role requires strong leadership, planning, and communication skills in a fast-paced retail environment.