Retail Supervisor: Lead Team, Great Benefits & Growth

Screwfix Direct Ltd.; Oxford; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Life cover

Discounts

Healthcare

Share save scheme

Training and development

Job summary

Screwfix is seeking a Retail Supervisor to lead in-store operations, coach a small team, and deliver outstanding customer service. You’ll manage stock, cash processes, and store standards while maintaining a welcoming, high-energy environment.

Joining Screwfix means taking a key role in a fast-paced retail team, benefiting from training, development, and a competitive salary plus employee benefits such as a generous pension, life cover, and staff discounts.

Qualifications

• Experience as a supervisor or duty manager in fast-paced retail.
• Proven ability to lead a small team and deliver great customer service.
• Strong communication and problem-solving skills.
• Willingness to work flexible shifts.

Responsibilities

• Host – lead the store team and guide customers to the right products.
• Store standards – ensure smooth cash handling, audit compliance and stock management.
• Part of the team – contribute to a collaborative, fun store environment.

Skills

Customer service

Team leadership

People management

Job description

Screwfix is seeking a Retail Supervisor to lead in-store operations, coach a small team, and deliver outstanding customer service. You’ll manage stock, cash processes, and store standards while maintaining a welcoming, high-energy environment.

Joining Screwfix means taking a key role in a fast-paced retail team, benefiting from training, development, and a competitive salary plus employee benefits such as a generous pension, life cover, and staff discounts.