Retail Supervisor: Lead Team & Fast-Paced Growth

Screwfix Direct Ltd.; North Walsham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount

Training and development

Company share save schemes

Discounted healthcare

Job summary

Screwfix Direct Ltd. is recruiting a Retail Supervisor to lead in-store operations, guide customers to the right products, and uphold store standards. You’ll work with a team to deliver excellent service and maintain stock accuracy in a fast-paced environment.

The role offers a competitive salary, 28 days' annual leave (rising with service), a strong pension, life cover, staff discounts, and ongoing training. This is a full-time, in-store position with shift patterns supporting work-life balance.

Qualifications

• An experienced supervisor or duty manager who can lead a small team in a fast-paced environment.
• Excellent customer service skills and the ability to translate that into sales.
• Curious, inquisitive and continuously improving.
• Friendly, flexible, reliable, honest and hardworking.

Responsibilities

• Lead in-store as the team leader, guiding customers to the right products and creating a great shopping experience.
• Ensure store standards, including cash reconciliations, handling customer queries, audits and stock control.
• Collaborate with the team to maintain a high-performing, fun in-store environment.

Skills

Experienced supervisor

Customer service

Team leadership

Flexible

Reliability

Job description

Screwfix Direct Ltd. is recruiting a Retail Supervisor to lead in-store operations, guide customers to the right products, and uphold store standards. You’ll work with a team to deliver excellent service and maintain stock accuracy in a fast-paced environment.

The role offers a competitive salary, 28 days' annual leave (rising with service), a strong pension, life cover, staff discounts, and ongoing training. This is a full-time, in-store position with shift patterns supporting work-life balance.