Retail Supervisor - Lead Team, Training & Great Benefits

Screwfix; Wishaw; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days leave

Pension scheme

Life cover

Employee discount

Discounted healthcare

Share save scheme

Training & development

Job summary

Screwfix is seeking a Retail Supervisor to lead in-store teams, deliver excellent customer service, and guide customers to the right products. You’ll uphold high store standards and play a pivotal role in a busy retail environment.

Join a team that values training, progression and a healthy work-life balance, with a competitive salary and benefits including pension, life cover, staff discounts and healthcare.

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Team leadership

Customer service

Sales driven

Communication

Flexibility

Job description

Screwfix is seeking a Retail Supervisor to lead in-store teams, deliver excellent customer service, and guide customers to the right products. You’ll uphold high store standards and play a pivotal role in a busy retail environment.

Join a team that values training, progression and a healthy work-life balance, with a competitive salary and benefits including pension, life cover, staff discounts and healthcare.