Retail Supervisor: Lead Team, Elevate Service & Standards

Screwfix

Carlisle

On-site

GBP 21,000 - 27,000

Full time

14 days+

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Benefits offered by this job

Annual leave 28 days

Pension scheme

Life cover

Staff discount

Healthcare discount

Share save schemes

Training & development

Job summary

Screwfix is seeking a Retail Supervisor to lead in-store teams, guide customers to the right products, and uphold excellent service while ensuring store standards. Work in a fast-paced environment with flexible shifts and a competitive salary.

Benefits include 28 days’ annual leave (rising to 33), a strong pension, life cover, staff discounts, healthcare savings and ongoing training to develop your career. You’ll join a supportive team across a nationwide retailer that values development and

Qualifications

An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
Great at giving amazing customer service, and able to translate that into sales.
Inquisitive, ever-questioning and ever-improving.
Passionate about our business.
Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!