Retail Supervisor: Lead Service & Growth

Screwfix; Yate; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Life cover

20% discount

Healthcare

Share save schemes

Training and development

Job summary

Screwfix in the United Kingdom is seeking a capable supervisor to lead in-store operations and deliver excellent customer service. You will guide a small team, uphold store standards, and work with colleagues to ensure smooth cash handling, stock management and responsive service.

You'll join a growing team, benefit from training, and enjoy a competitive salary, 28 days leave, pension, life cover, employee discounts, and ongoing development opportunities.

Qualifications

• Experience as a supervisor or duty manager in a fast-paced store environment.
• Ability to lead a small team and provide excellent customer service.
• Curious and eager to continuously improve store operations.
• Demonstrates passion for the business and reliability in performance.

Responsibilities

• Host – lead in-store, guide customers to products, and model great service.
• Store standards – manage cash reconciliations, customer queries, stock and audit compliance.
• Be part of the team – contribute to a positive, collaborative store culture.

Skills

Supervisor

Customer service

Curiosity

Passion

Reliability

Job description

Screwfix in the United Kingdom is seeking a capable supervisor to lead in-store operations and deliver excellent customer service. You will guide a small team, uphold store standards, and work with colleagues to ensure smooth cash handling, stock management and responsive service.

You'll join a growing team, benefit from training, and enjoy a competitive salary, 28 days leave, pension, life cover, employee discounts, and ongoing development opportunities.