Retail Supervisor: Lead Service, Sales & Stock Teams

Screwfix; Birmingham; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Life cover

Staff discount

Healthcare discount

Share save scheme

Training & development

Location allowance

Job summary

Screwfix in Birmingham is seeking a Retail Supervisor to lead in-store operations and deliver excellent customer service. You will guide the team, uphold store standards, and ensure smooth day-to-day running while supporting sales goals.

You’ll thrive in a fast-paced environment, be reliable, flexible and motivated to help customers while contributing to a positive team culture and ongoing development.

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like.
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Team leadership

Customer service

Fast-paced environment

Flexible & reliable

Job description

Screwfix in Birmingham is seeking a Retail Supervisor to lead in-store operations and deliver excellent customer service. You will guide the team, uphold store standards, and ensure smooth day-to-day running while supporting sales goals.

You’ll thrive in a fast-paced environment, be reliable, flexible and motivated to help customers while contributing to a positive team culture and ongoing development.