Retail Supervisor-Lead Team, Drive Service & Sales

Screwfix; Mold; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme (Kingfisher)

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix is seeking a Retail Supervisor to lead in-store service and drive sales while maintaining high store standards. You will guide frontline colleagues, ensure smooth daily operations, and foster a collaborative, positive team environment.

Ideal candidates bring proven supervisory experience in a fast-paced setting, superb customer care, and a strong commitment to delivering value to customers. The role offers opportunities for training and development within a growing retail network.

Qualifications

• Experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Friendly, flexible, reliable, honest and like to work hard.

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like.
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Team leadership

Customer service

Sales

Communication

Problem solving

Job description

Screwfix is seeking a Retail Supervisor to lead in-store service and drive sales while maintaining high store standards. You will guide frontline colleagues, ensure smooth daily operations, and foster a collaborative, positive team environment.

Ideal candidates bring proven supervisory experience in a fast-paced setting, superb customer care, and a strong commitment to delivering value to customers. The role offers opportunities for training and development within a growing retail network.