Retail Supervisor: Lead Team, Elevate Service

Screwfix; Swindon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Discounts (20% Screwfix/B&Q)

Discounted healthcare

Share save schemes

Training & development

Job summary

Screwfix, Swindon, is seeking a Retail Supervisor to lead a small store team, delivering excellent customer service and driving store standards. You’ll mentor staff, manage stock and assist customers to find the right products.

In this role you’ll oversee cash handling, stock reconciliation and daily store operations while promoting a positive, high-energy environment and contributing to sales goals.

Qualifications

• Experience supervising a small team in a fast-paced store.
• Strong customer service skills and ability to drive sales.
• Flexible, reliable and proactive in improving store standards.
• Proven leadership and communication abilities.

Responsibilities

• Lead in-store operations and coaching of team.
• Ensure store standards, cash reconciliations, stock control and customer queries.
• Collaborate with colleagues to deliver excellent service.

Skills

Retail supervision

Customer service

Stock management

Team leadership

Cash handling

Job description

Screwfix, Swindon, is seeking a Retail Supervisor to lead a small store team, delivering excellent customer service and driving store standards. You’ll mentor staff, manage stock and assist customers to find the right products.

In this role you’ll oversee cash handling, stock reconciliation and daily store operations while promoting a positive, high-energy environment and contributing to sales goals.