Retail Supervisor: Lead Service & Sales

Screwfix; Northallerton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% discount

Healthcare discount

Company share save schemes

Training and development

Location allowance

Job summary

Screwfix is looking for an in-store Retail Supervisor in the Northallerton area. You will lead a small team, champion excellent customer service, and ensure daily store operations run smoothly from cash handling to stock control.

Join a fast-paced retail environment where training and development are supported, and where you’ll help drive sales while delivering a friendly customer experience.

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service and able to translate that into sales.
• Inquisitive, ever-improving and eager to learn.
• Friendly, flexible, reliable and hardworking.

Responsibilities

• Host – you'll be the team leader, hosting in store and setting an example for great service.
• Store standards – ensure smooth operations from cash handling to customer questions, audits and stock management.
• Part of the team – work with colleagues to keep the store area running well and have fun along the way.

Skills

Experienced supervisor

Customer service

Team leadership

Problem solving

Passionate about business

Flexible and reliable

Job description

Screwfix is looking for an in-store Retail Supervisor in the Northallerton area. You will lead a small team, champion excellent customer service, and ensure daily store operations run smoothly from cash handling to stock control.

Join a fast-paced retail environment where training and development are supported, and where you’ll help drive sales while delivering a friendly customer experience.