Retail Supervisor - Lead a Team & Elevate Service

Screwfix Direct Ltd.

Northallerton

On-site

GBP 15,000 - 18,000

Full time

13 days ago

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Benefits offered by this job

Competitive salary

Annual leave 28 days

Pension scheme

Life cover

Staff discount

Healthcare discount

Share schemes

Training & development

Job summary

Screwfix Direct Ltd. in Northallerton is seeking a Retail Supervisor to lead the in-store team, greet customers, guide them to the right products and uphold high service standards.

You will manage day-to-day store operations, handle cash reconciliations, respond to customer queries, and support stock control while maintaining a positive, busy work environment. The role offers progression opportunities, a competitive salary, generous leave, pension and employee discounts, with ongoing training to

Qualifications

An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
Great at giving amazing customer service, and able to translate that into sales.
Inquisitive, ever-questioning and ever-improving.
Passionate about our business.
Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

Host in store as a team leader, guiding customers to the right products and making it easy for them.
Ensure store standards including cash reconciliations, customer queries, audits and stock management.
Join a team that takes pride in the store, works together and has fun while delivering results.

Skills

Team leadership

Customer service excellence

Sales-driven

People leadership

Reliability & flexibility

Job description

Screwfix Direct Ltd. in Northallerton is seeking a Retail Supervisor to lead the in-store team, greet customers, guide them to the right products and uphold high service standards.

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