Retail Supervisor - Lead Team, Drive Service & Growth

Screwfix; Telford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

29 days annual leave (incl. BH)

20% staff discount

Training and development

Location allowance

Job summary

Screwfix in the United Kingdom is seeking an experienced supervisor to lead in-store operations, guide customers to the right products, and model high standards of service.

You will manage a small team, ensure stock integrity, and contribute to a fast-paced environment with a focus on sales and customer satisfaction.

We offer a competitive salary, generous annual leave, staff discount, training, and a location allowance where applicable.

Qualifications

• Experienced supervisor or duty manager in a fast-paced retail env.
• Strong customer service and sales focus.
• Willingness to lead a small team and drive store standards.

Responsibilities

• Host – lead in store, guide customers to the right products, set the example.
• Store standards – cash reconciliations, queries, audit, stock management.
• Part of the team – collaborate with colleagues with a positive attitude.

Skills

Supervisor experience

Customer service

Sales oriented

Team leadership

Flexible

Job description

Screwfix in the United Kingdom is seeking an experienced supervisor to lead in-store operations, guide customers to the right products, and model high standards of service.

You will manage a small team, ensure stock integrity, and contribute to a fast-paced environment with a focus on sales and customer satisfaction.

We offer a competitive salary, generous annual leave, staff discount, training, and a location allowance where applicable.