Retail Supervisor - Lead Team, Deliver Exceptional Service

Screwfix Direct Ltd.; Lincoln; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave incl. Bank Hols (

Award-winning pension scheme (KingfSh)

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Training and development

Job summary

Screwfix in Lincoln is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and uphold store standards from cash reconciliations to stock management.

You will work with a dedicated team, deliver outstanding customer service, and contribute to a friendly, efficient shopping experience. The role offers training, varied shifts, and opportunities for progression.

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Job description

Screwfix in Lincoln is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and uphold store standards from cash reconciliations to stock management.

You will work with a dedicated team, deliver outstanding customer service, and contribute to a friendly, efficient shopping experience. The role offers training, varied shifts, and opportunities for progression.