Retail Supervisor - Lead Customer-First Hardware Team

Screwfix; Belfast City District; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

28 days holiday

Pension

Life cover

Staff discount

Healthcare

Share save scheme

Training & development

Job summary

Screwfix is seeking a Retail Supervisor for our Belfast area store, where you’ll lead a small team in a fast-paced retail environment. Your focus will be on delivering outstanding customer service, guiding customers to the right products, and maintaining store standards that keep operations smooth and efficient.

You’ll enjoy structured training, flexible shift patterns, and a clear path for career progression as part of a supportive team.

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host - you'll be the team leader, hosting in store, setting an example of what great looks like.
• Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Supervisory experience

Customer service

Team leadership

Flexible

Job description

Screwfix is seeking a Retail Supervisor for our Belfast area store, where you’ll lead a small team in a fast-paced retail environment. Your focus will be on delivering outstanding customer service, guiding customers to the right products, and maintaining store standards that keep operations smooth and efficient.

You’ll enjoy structured training, flexible shift patterns, and a clear path for career progression as part of a supportive team.