Retail Supervisor – Lead a High-Energy Team, Great Benefits

Screwfix Direct Ltd.; Portadown; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Award-winning pension scheme

Life cover

20% staff discount

Job summary

Screwfix in Portadown is seeking a Retail Supervisor to lead in-store teams, guide customers to the right products, and maintain high store standards.

You will manage cash, handle queries, and support stock control while delivering excellent service in a fast-paced environment.

Join a team with training, development, and a competitive salary plus benefits, aligned with Screwfix standards.

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable and like to work hard!

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Team leadership

Customer service

Fast-paced environment

Reliability

Job description

Screwfix in Portadown is seeking a Retail Supervisor to lead in-store teams, guide customers to the right products, and maintain high store standards.

You will manage cash, handle queries, and support stock control while delivering excellent service in a fast-paced environment.

Join a team with training, development, and a competitive salary plus benefits, aligned with Screwfix standards.