Retail Supervisor: Lead Team, Drive Service & Growth

Screwfix; Bangor; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Life cover

Staff discounts

Healthcare

Share save scheme

Training and development

Job summary

Screwfix in Bangor is seeking a proactive Retail Supervisor to lead the store team, deliver outstanding customer service, set the standard for in-store experience, and help customers find the right products quickly. You will manage a small team in a fast-paced environment, handle cash and stock processes, and collaborate with colleagues to create a friendly, efficient shopping journey.

In return, Screwfix offers a competitive salary, generous annual leave, pension, life cover, staff discounts,

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Excellent customer service skills and ability to translate that into sales.
• Curious, always-questioning and continually improving.
• Passionate about the business and industry.
• Friendly, flexible, reliable and hardworking.

Responsibilities

• Lead in-store team and set the standard for customer service.
• Ensure store standards across cash handling, customer queries, audits and stock management.
• Collaborate with team and contribute to a positive, energetic store environment.

Skills

Supervisory experience

Customer service

Problem solving

Passion for business

Team player

Job description

Screwfix in Bangor is seeking a proactive Retail Supervisor to lead the store team, deliver outstanding customer service, set the standard for in-store experience, and help customers find the right products quickly. You will manage a small team in a fast-paced environment, handle cash and stock processes, and collaborate with colleagues to create a friendly, efficient shopping journey.

In return, Screwfix offers a competitive salary, generous annual leave, pension, life cover, staff discounts,