Retail Supervisor: Lead a Fast-Paced Tools & DIY Team

Screwfix Direct Ltd.; Belfast City District; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Award-winning pension scheme

Life cover

20% staff discount (Screwfix & B&Q)

Discounted healthcare

Company share save schemes

Ongoing training and development

Job summary

Screwfix Direct Ltd. in Belfast is seeking a Retail Supervisor to lead in-store customer service and drive sales. You will mentor a small team, ensure stock availability, and uphold cash handling and store standards while delivering a smooth customer experience.

You’ll benefit from a structured training programme, varied shift patterns, and a friendly, energetic team culture designed to help you grow your career with us.

Qualifications

• Experience managing a small team in a fast-paced environment.
• Proven ability to deliver excellent customer service and translate into sales.
• Strong in stock control, cash handling and store standards.

Responsibilities

• Lead in-store operations and guest experience, guiding customers to the right products.
• Maintain shop floor standards, handle queries, and ensure stock availability.
• Collaborate with the team to deliver great service and a positive store atmosphere.

Skills

Team leadership

Customer service

Sales driven

Flexible/shifts

Education

Experience as supervisor or duty manager

Job description

Screwfix Direct Ltd. in Belfast is seeking a Retail Supervisor to lead in-store customer service and drive sales. You will mentor a small team, ensure stock availability, and uphold cash handling and store standards while delivering a smooth customer experience.

You’ll benefit from a structured training programme, varied shift patterns, and a friendly, energetic team culture designed to help you grow your career with us.