Retail Supervisor: Lead a Dynamic Team & Elevate Service

Screwfix; West Drayton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company based in West Drayton is seeking a Retail Supervisor to lead the store team and enhance customer service. The role includes managing store standards and operational tasks like cash reconciliations. We're looking for someone with supervisory experience in a fast-paced setting. The position offers a competitive salary, 28 days annual leave, and a range of benefits including a company pension scheme and discounts at Screwfix and B&Q.

Benefits

Competitive salary

28 days annual leave

Pension scheme with up to 14% contribution

20% discount with Screwfix and B&Q

Discounted healthcare

Training and development opportunities

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Ability to provide excellent customer service.
• Inquisitive and focused on continuous improvement.
• Passionate about retail and team success.

Responsibilities

• Lead the store team and set an example for excellent service.
• Ensure smooth operation including cash reconciliations and stock management.
• Collaborate with team members to maintain store standards.

Skills

Customer service

Team management

Sales translation

Flexibility

Job description

A leading retail company based in West Drayton is seeking a Retail Supervisor to lead the store team and enhance customer service. The role includes managing store standards and operational tasks like cash reconciliations. We're looking for someone with supervisory experience in a fast-paced setting. The position offers a competitive salary, 28 days annual leave, and a range of benefits including a company pension scheme and discounts at Screwfix and B&Q.