Retail Supervisor: Lead a Dynamic Hardware Store Team

Screwfix Direct Ltd.; Chesham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme up to 14% Kingfisher

Life cover

Staff discount (Screwfix/B&Q)

Healthcare discount

Company share save schemes

Training and development

Job summary

Screwfix is looking for a Retail Supervisor to lead in-store operations, guide customers to the right products, and set the standard for service and presentation. You’ll be the team leader on shift, role-modeling customer care, efficiency, and selling with integrity.

You’ll manage a small team in a fast-paced environment, handle cash reconciliations, stock checks and audits, and collaborate with colleagues to meet targets.

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Strong customer service mindset with ability to drive sales.
• Excellent communication and team collaboration skills.

Responsibilities

• Lead in-store operations and supervise a small team.
• Ensure store standards, stock management, and cash handling are compliant.
• Support the team to deliver great customer experiences.

Skills

Customer service

Team leadership

People management

Sales driven

Job description

Screwfix is looking for a Retail Supervisor to lead in-store operations, guide customers to the right products, and set the standard for service and presentation. You’ll be the team leader on shift, role-modeling customer care, efficiency, and selling with integrity.

You’ll manage a small team in a fast-paced environment, handle cash reconciliations, stock checks and audits, and collaborate with colleagues to meet targets.