Retail Supervisor — Lead a High-Energy Hardware Team

Screwfix Direct Ltd.; Magherafelt; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension scheme

Life cover

Employee discounts

Healthcare discount

Share save scheme

Training & development

Job summary

Join Screwfix Direct Ltd. as a Retail Supervisor and lead in-store teams to deliver exceptional customer service and store standards. You’ll guide customers to the right products, oversee cash handling and stock management, and work with colleagues to ensure a smooth, friendly shopping experience.

You’ll be part of a busy retail environment, with varied shift patterns and opportunities for development. The role offers a competitive salary, generous annual leave, and pension benefits from a

Qualifications

• Experience as a supervisor or duty manager leading a small team in a fast-paced environment
• Excellent customer service with ability to translate into sales
• Inquisitive, proactive, and always looking to improve

Responsibilities

• Lead in-store operations and role model great customer service
• Ensure store standards including cash handling, audits, and stock management
• Collaborate with the team to deliver a positive customer experience and strong teamwork

Skills

Supervisory experience

Customer service

Curiosity

Work ethic

Passion for business

Job description

Join Screwfix Direct Ltd. as a Retail Supervisor and lead in-store teams to deliver exceptional customer service and store standards. You’ll guide customers to the right products, oversee cash handling and stock management, and work with colleagues to ensure a smooth, friendly shopping experience.

You’ll be part of a busy retail environment, with varied shift patterns and opportunities for development. The role offers a competitive salary, generous annual leave, and pension benefits from a