Retail Supervisor: Lead a Fast-Paced Team, Delight Customers

Screwfix; Magherafelt; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount

Share save scheme

Training & development

Job summary

Screwfix is seeking a Retail Supervisor to lead a small team in a fast-paced store environment. You will guide customers to suitable products and uphold high store standards while demonstrating outstanding service and teamwork.

Ideal candidates will have proven supervisory experience, a passion for customer care, and strong communication skills to drive store performance and ensure a positive shopping experience for customers.

Qualifications

• Experience supervising a small team in a fast-paced environment.
• Proven ability to deliver excellent customer service and drive sales.
• Strong communication and problem-solving skills.

Responsibilities

• Host the store and lead the team, guiding customers to the right products and setting a strong example.
• Maintain store standards: cash reconciliations, handle customer queries, audit compliance and stock management.
• Be a collaborative team player who helps keep the store engaging and efficient.

Skills

Team leadership

Customer service

Sales orientation

Communication

Problem solving

Job description

Screwfix is seeking a Retail Supervisor to lead a small team in a fast-paced store environment. You will guide customers to suitable products and uphold high store standards while demonstrating outstanding service and teamwork.

Ideal candidates will have proven supervisory experience, a passion for customer care, and strong communication skills to drive store performance and ensure a positive shopping experience for customers.