Retail Supervisor - Lead a Fast-Paced Team

Screwfix Direct Ltd.; Holywell Row; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave

Pension contribution

Life cover

Staff discount

Healthcare

Share save schemes

Training & development

Job summary

Screwfix Direct Ltd. is recruiting a Retail Supervisor to lead in-store operations and deliver excellent customer service. You’ll manage a small team, ensure store standards, and guide customers to the right products with energy and enthusiasm.

Joining Screwfix means working with a trusted retailer known for training, progression, and a strong benefits package, including pension, discount schemes, and career development opportunities.

Qualifications

• Experienced supervisor or duty manager who can lead a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host – you’ll be the team leader, hosting in store, guiding customers to the right products.
• Store standards – ensure smooth cash reconciliations, queries, audit compliance and stock management.
• Part of the team – join a team that takes pride in the store, works together and has fun.

Skills

Customer service

Team leadership

Sales skills

Flexible

Job description

Screwfix Direct Ltd. is recruiting a Retail Supervisor to lead in-store operations and deliver excellent customer service. You’ll manage a small team, ensure store standards, and guide customers to the right products with energy and enthusiasm.

Joining Screwfix means working with a trusted retailer known for training, progression, and a strong benefits package, including pension, discount schemes, and career development opportunities.