Retail Supervisor – Lead a High-Energy Hardware Team

Screwfix Direct Ltd.; Belfast City District; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days leave

Pension

Life cover

Discount (20%)

Healthcare

Share Save schemes

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations, guide customers to the best products, and uphold store standards. You’ll be a visible leader, ensuring smooth cash handling, audits, and stock control while motivating a small team in a busy environment.

The role emphasizes strong customer service, a sales mindset, flexibility, and reliability. Training, development, and a supportive team culture are provided as part of our commitment to growth.

Qualifications

• Experience as a supervisor or duty manager
• Strong customer service with a sales mindset
• Willingness to learn and improve continuously
• Passion for the business
• Friendly, flexible, reliable and hardworking

Responsibilities

• Host in-store leadership and guide customers to the right products
• Maintain store standards including cash reconciliations, audits and stock control
• Be an active team player who takes pride in the store and works well with others

Skills

Team leadership

Customer service

Sales orientation

Flexibility & reliability

Job description

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations, guide customers to the best products, and uphold store standards. You’ll be a visible leader, ensuring smooth cash handling, audits, and stock control while motivating a small team in a busy environment.

The role emphasizes strong customer service, a sales mindset, flexibility, and reliability. Training, development, and a supportive team culture are provided as part of our commitment to growth.