Retail Supervisor: Lead a High-Energy Hardware Store

Screwfix Direct Ltd.; Bangor; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

28 days leave

Pension

Life cover

Staff discount

Healthcare

Share save schemes

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations and deliver outstanding customer service. You will guide customers to the right products, maintain stock and shop standards, and contribute to a collaborative, high-energy team environment.

The role emphasizes strong customer interaction, retail leadership, and consistent performance in a fast-paced setting, with training and development opportunities to grow within the company.

Qualifications

• Experienced supervisor or duty manager used to leading a small team in a fast-paced environment.
• Great at delivering amazing customer service and translating it into sales.
• Friendly, flexible, reliable, honest and willing to work hard.

Responsibilities

• Host in store, lead by example, understand customer needs and guide them to the right products.
• Maintain store standards including cash reconciliations, audits, and stock management.
• Be part of a team that takes pride in the store and works together with a positive, fun attitude.

Skills

Customer service

Team leadership

Sales skills

Flexible

Job description

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations and deliver outstanding customer service. You will guide customers to the right products, maintain stock and shop standards, and contribute to a collaborative, high-energy team environment.

The role emphasizes strong customer interaction, retail leadership, and consistent performance in a fast-paced setting, with training and development opportunities to grow within the company.