Retail Supervisor

Screwfix Direct; Lane End; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in the United Kingdom seeks a Retail Supervisor to lead the store team and deliver exceptional customer service. You'll manage store standards, assist with cash reconciliations, and ensure stock management. The ideal candidate will have supervisory experience in a fast-paced setting and a passion for customer satisfaction. This role offers a competitive salary, annual leave, and various employee benefits, including a company pension scheme and staff discounts.

Benefits

28 days annual leave

Company pension scheme

20% employee discount

Discounted healthcare

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Ability to provide outstanding customer service.
• Strong team collaboration skills.

Responsibilities

• Lead the store team and ensure excellent customer experiences.
• Manage store standards, cash reconciling, and stock management.
• Foster a fun and productive team environment.

Skills

Customer service

Team leadership

Sales skills

Flexibility

Job description

You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm), WHAT'S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host - you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way!
  An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!
  Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We'll also help you be the best you can be, with excellent training and ongoing development.