Retail Store Team Leader & Sales Coach

CLARK'S; Walton-on-Thames; On-site; GBP 27,000 - 38,000; Full time

Job summary

CLARK'S is seeking a Sales & Service Manager to support the Store Manager, lead the sales team, and help achieve commercial objectives in store.

You’ll coach and develop the team, oversee the floor, monitor CSAT insights, and ensure Visual Merchandising standards create the best shopping experience.

With a history rooted in Somerset since 1825, CLARK'S offers training, progression, and a proud heritage as a global footwear brand.

Qualifications

• Retail management experience with a proven track record.
• Strong coaching and communication skills.
• Organised, adaptable and results-driven.
• Experience delivering sales targets.

Responsibilities

• Lead the sales team to deliver targets.
• Support Store Manager to run store operations.
• Oversee the sales floor and floor control.
• Utilise CSAT insights to improve customer experience.
• Upskill team with product knowledge.
• Manage tasks to meet business needs.
• Provide feedback to motivate performance.

Skills

Retail management

Coaching skills

Communication

Sales target delivery

IT systems

Job description

CLARK'S is seeking a Sales & Service Manager to support the Store Manager, lead the sales team, and help achieve commercial objectives in store.

You’ll coach and develop the team, oversee the floor, monitor CSAT insights, and ensure Visual Merchandising standards create the best shopping experience.

With a history rooted in Somerset since 1825, CLARK'S offers training, progression, and a proud heritage as a global footwear brand.